BVU FOCUS is an innovative consulting, management and operations venture of Bristol Virginia Utilities, the first municipal entity in the U.S. to build a fiber-to-the-premise network offering the ‘triple-play” of telephone, cable and Internet services. After only five years in this business, we can boast approximately 65% penetration in our primary service area, which involved an infrastructure over-build against two very strong incumbent operators. When we turned up our “triple play” of services in 2003, a new day dawned for the American workplace. As a pioneer in this ground-breaking industry, we are using our experience and proven results to assist our sister cities in finding comprehensive solutions to meet their specific needs for delivering telecommunications and information services to residential and business customers in their markets at affordable and stable prices. BVU FOCUS is innovative, proactive, forward-thinking, driven, experienced and responsive. Our expertise allows us to offer you customized solutions ranging from general consulting to services designed to meet your most challenging needs. This list represents a sample of the types of services we are able to offer. System Management and Operation Business Plan Development Engineering Feasibility Studies and Design Services 24/7 or After Hours Customer Service and Network Operations Technical Support ranging from CPE Troubleshooting to Network Monitoring Development of Operational Policies and Procedures Forecasting and Budget Analysis Strategic Marketing Services Phone Switch CATV Transport Service Proactively preparing for the future is the key to economic growth, and therefore, the key to community cohesiveness. Rarely are there opportunities that offer a platform for community leaders and citizens to join together in a way that has such extraordinary impact. Jerry Brown, Economic Development Director, Bristol, VA